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Description

The DHL Express service point at Palma Airport is a courier and shipping provider located in the cargo area of Aeropuerto de Son Sant Joan.

What's on offer

Located in the cargo terminal at Palma Airport, this service point accepts parcels, handles urgent and last-minute shipments, and allows you to collect packages in person. Staff are on hand to answer questions about customs and shipping matters, and are happy to walk you through the relevant procedures clearly.

Counter service

Visiting in person, you can expect short waiting times and a smooth, efficient experience. The counter is run by friendly and patient staff who are well-equipped to help with more complex shipments or customs queries. Getting in touch with the location directly is straightforward.

Location & getting there

The service point is situated in the DHL building in the Zona Sur of the Terminal de Carga at Aeropuerto de Son Sant Joan, Platja de Palma i Pla de Sant Jordi, 07611 Palma. Accessible parking spaces are available on site.

Good to know

While the in-person service at this airport location is consistently well regarded, a number of customers have reported issues with home delivery — including failed delivery attempts without any notification, and parcels being held at a depot far from their home address. If you want to be certain your parcel is safely received, collecting it in person at this location is well worth considering.

Facilities & services

AccessibilityParking

Frequently Asked Questions

What documents do I need to collect a parcel at this location?
A tracking number, passport, and TIE card have been requested at collection. Contact the location directly for definitive guidance.
Can I also drop off parcels at the airport service point?
Yes, the service point accepts shipments and can also handle last-minute sending requests.
How do I get to the service point?
The service point is in the DHL building in the Zona Sur of the Terminal de Carga at Aeropuerto de Son Sant Joan in Palma. Accessible parking is available on site.

Reviews

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Location

Aeropuerto de Son San Juan Terminal de Carga Zona Sur Edificio DHL, 07611 Palma
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