QUEMADORES PALMA S.L.

The waiting time appears to vary depending on the job. In individual reviews, an appointment was mentioned after 7 days, while in others it took more than 10 days. There is also one case where a return call only came after more than 2 months. For urgent jobs, it is best to ask by phone on +34 971 201 216 for the earliest available slot.

The available reviews do not confirm a 24-hour emergency service. Several customers describe standard appointment-based visits rather than weekend or night call-outs. If you need help outside normal hours, it is advisable to check in advance by phone, WhatsApp or email whether an appointment can be arranged.

According to customer feedback, contact is often handled by phone, WhatsApp and email. Several reviews also mention that replies can be delayed or may not arrive straight away. A practical tip is to send the boiler model, fault code and your Palma address in the first message so the request can be checked faster.

The reviews mention specific amounts, including €420 for a repair visit and €493 for another repair. The final cost appears to depend on the appliance, the spare part and the labour involved. Before confirming a visit, it is sensible to ask for a quote and whether there is a call-out or diagnosis fee.

The reviews describe QUEMADORES PALMA S.L. both as a brand-linked technical service for Ferroli and as a third-party company. The available information confirms that it is a technical service, but the exact authorisation may vary by brand. If you need a warranty repair, it is wise to confirm in writing that your specific model is covered before booking.

One review states that around 0.5 metres of space is needed on each side of the boiler for the work to be carried out. This is especially relevant in tight utility rooms or for built-in units. If access is limited, it is useful to send photos and the dimensions of the installation area before the appointment so QUEMADORES PALMA S.L. can plan the visit properly.

The delivery time varies quite a lot according to the reviews. One spare part arrived from Madrid within 24 hours, while another took just over a week. If you are arranging a warranty or heating repair, it is worth asking on the first call whether the part is in stock and how long delivery is likely to take.