ROIG
ROIG is a car rental company in Palma, at Carrer del Canal de Sant Jordi 7 near Son Oms airport. Prices start from 86 € per day; examples mentioned include 7 days for about 245 € with full insurance and 11 days in high season for 320 €. The free airport shuttle to the office takes around 5 to 15 minutes, and pickup and return are described as quick. Many rentals require a credit card, while debit cards can mean an extra 5 € per day or 35 € more. Parking is available on site.
Frequently Asked Questions
Where is ROIG located in Palma and how does the shuttle from the airport work?
ROIG is not directly at Palma Airport, but operates a shuttle to an office near the airport, which according to one review is in Son Oms. Several customers describe the ride as short, around 5 to 15 minutes. At the airport, the shuttle pick-up point is often given in reviews as door 3 or to the right by the bus stops.
What prices are published by ROIG?
On the official website, rental cars are shown from €86 per day, with the note "Desde 86€ / 86€/día". In addition, the website offers a 10% discount during Semana Santa for selected models and transfers. The exact cost depends on the vehicle type, the season and the chosen package.
Do I need a credit card or deposit with ROIG?
Reviews often mention a credit card, and with limited insurance cover high deposits may be required, for example €1,000 or €1,200 for individual rentals. Amounts such as €110, €140 or €50 as a fuel deposit are also mentioned and refunded after return. According to the website, ROIG also offers various booking options, so it is worth checking the chosen tariff before reserving.
Is the pick-up at ROIG digital or is there paperwork on site?
According to the website and customer notes, the process at ROIG can be largely digital or contactless, including document upload and vehicle access via app or phone. At the same time, reviews report that depending on the tariff and insurance, documents may also be checked on site. You should therefore allow some time for identity and contract verification when collecting the car.
What additional fees can apply at ROIG?
Reviews mention individual extra charges, for example €5 per day for a debit card or €35 for its use in one specific case. There were also mentions of €45 for shuttle service for very early or late returns, as well as €50 for cleaning if there was sand in the car. The website also states free cancellation up to 24 hours before pick-up.
What equipment do ROIG vehicles have and what condition are they in according to the website?
ROIG states on its website that it renews its fleet every year in order to provide comfort and safety. Reviews often mention very low mileage, such as 1,000 km, 3,200 km, 8,000 km, 9,000 km or 10,000 km. Depending on the model, there are automatic, hybrid and electric vehicles, including SUV, convertible and small cars.
What practical tips are there for pick-up and return at ROIG?
Several customers recommend taking photos of the fuel level, any damage and the cleanliness of the car at both pick-up and return. This is especially sensible because in some cases small scratches or cleaning fees were documented. For the airport transfer, you should also allow some buffer time, as the shuttle and the journey back to the airport can together take around 20 minutes.
Reviews
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Location
Carrer del Canal de Sant Jordi, 7, 07199 Palma
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