RPSAT
RPSAT is a repair service at C. dels Foners 36 in Palma, Mallorca, handling televisions, satellite dishes and other appliances. A diagnosis costs €20 upfront and is deducted if the repair is accepted; one on-site callout is priced at a flat €60. Reported repair times range from 24 to 48 hours and 2 days to several weeks when parts must be ordered. Customers can book by phone, drop devices off in person or arrange home visits, and warranty or insurance cases require the relevant proof.
Frequently Asked Questions
According to customer feedback, RPSAT handles repairs by phone, in-store drop-off and home visits. For an initial assessment, calling first is often recommended so the team can check whether the device can be accepted straight away. Several reviews mention a €20 diagnosis fee, which is deducted if you go ahead with the repair.
According to customer feedback, repairs at RPSAT are accepted by phone, in the shop and also during on-site appointments. For an initial assessment, a call is often recommended so it can be checked whether the device can be accepted directly. In several cases, a diagnostic fee of 20 € was also mentioned, which is credited if the repair is accepted.
Reported repair times range from 24 hours to several weeks, depending on the device and whether parts are in stock. Several reviews mention 1 to 4 days, while others cite 8 days, 2 weeks or longer. If a part has to be ordered, the timeline can extend significantly; one customer was given a delivery window of 7 to 45 days.
The times mentioned range from 24 hours to several weeks, depending on the device and spare part availability. Several responses mention 1 to 4 days, others 8 days, 2 weeks or longer. If a part has to be ordered, the duration can be extended considerably; some customers also report delivery windows between 7 and 45 days.
Based on customer reports, a €20 diagnosis fee has been mentioned and is deducted if the repair is accepted. Other examples cited include €185 for a TV repair, €60 for an on-site callout and €246 for replacing, installing and adjusting a satellite dish. For many jobs, a specific quote is only provided after inspection.
Based on customer information, a diagnostic fee of 20 € was mentioned, which is credited if a repair is carried out. Other examples mentioned are 185 € for a TV repair, 60 € for an on-site visit and 246 € for replacement, installation and adjustment of a satellite dish. For many jobs, however, a specific quote is only given after inspection.
Customer feedback often links RPSAT with Samsung repairs, including phones and televisions. At the same time, other brands and appliances are also mentioned, such as air conditioners, washing machines, boilers, garage doors, dishwashers and satellite dishes. For a specific model, it is best to call +34 971 469 511 so availability can be checked.
In the feedback, RPSAT is often associated with Samsung repairs, including smartphones and televisions. At the same time, other brands and devices are also mentioned, such as air conditioners, washing machines, boilers, garage doors, dishwashers and satellite dishes. For specific models, a quick call on +34 971 469 511 is recommended so availability can be checked.
Yes, customer feedback mentions on-site repairs as well as collection and delivery for TVs and household appliances. One on-site callout was quoted at €60, and some devices were returned packaged after repair. For TVs, a test on delivery can also be requested once the handover is complete.
Yes, customer feedback mentions on-site repairs as well as collection and delivery of TVs and household appliances. An on-site visit was quoted at 60 €, and some devices were returned packed after the repair. For TVs, a test on site can also be carried out on request once the delivery is complete.
Several customers report that RPSAT provides updates by phone, SMS or email during the repair process. Step-by-step updates are also mentioned when parts need to be ordered or a device takes longer to complete. It is practical to leave the correct phone number and email address at drop-off so any questions can be resolved more quickly.
Several customers report that RPSAT informs them about the status of the repair by phone, SMS or email. Step-by-step updates are also mentioned when parts are ordered or a device is in repair for longer. It is practical to leave the correct phone number and email address directly at drop-off so any questions can be clarified more quickly.
Customer feedback shows that warranty and insurance cases often depend on the manufacturer or the specific policy. In practice, proof of purchase, the serial number and, where relevant, insurance details are usually needed. If you call RPSAT in advance, you can confirm exactly which documents are required for your case.
The feedback shows that warranty and insurance cases often depend on the manufacturer or the relevant contract. For this reason, proof of purchase, the serial number and, where applicable, insurance details are usually required. If you call RPSAT in advance, you can clarify which documents are specifically needed for your case.
Reviews
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Location
C. dels Foners, 36, 07006 Palma
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