Servicio Oficial Samsung - RPSAT is an official Samsung service centre in Palma, at C. dels Foners, 36. Repairs cover charging ports, batteries and screens, including Z Flip 4 and other foldable phones; reported turnaround times include 2 hours, 24 hours and under 1 week. For TVs, a diagnosis was quoted at €30 per set and a home visit at €40. A queue system is used, and updates can be sent by message.
Frequently Asked Questions
Do I need an appointment for a repair at Servicio Oficial Samsung - RPSAT?
According to customer reports, you can often walk in without an appointment, and the shop uses a ticket-number system on site. In some cases, devices were accepted straight away, while others were scheduled for later collection or follow-up. If you want to reduce waiting, arriving early is a practical tip.
How long does a Samsung repair usually take there?
Repair times depend on the device and whether parts are in stock. Verified cases include a charging-port repair completed in about 1 hour, a Z Flip 4 screen repair finished within 1 week, and a battery replacement done in under a week. Another repair was completed in 24 hours.
Which devices does Servicio Oficial Samsung - RPSAT repair?
Customer reviews mention a wide range of Samsung products, including phones, TVs, batteries, screens, tablets, watches, remotes, headphones and laptops. Fold and Flip models were also specifically mentioned. For certain parts, the shop may need to order them first before the repair can be completed.
How much does a diagnosis or estimate cost?
Verified reviews mention a diagnosis fee of €30 per TV when two televisions were assessed. For another TV case, the estimate process was quoted at 10 days. Warranty jobs can follow a different process, depending on the case review and coverage check.
Is the repair covered by warranty, or do I have to pay?
It depends on the individual case review. The verified reviews include both warranty repairs and paid jobs, such as one case quoted at €139 and another completed for €45 in under 24 hours. When a defect was covered, some warranty repairs were completed within 24 hours.
Will Servicio Oficial Samsung - RPSAT contact me when the repair is ready?
Several customers reported receiving a message when the device was ready for collection. In one case, the notification arrived within 1 week even though 2 weeks had initially been mentioned. It is a good idea to confirm the preferred contact method when you hand the device in.
Which languages does the team at Servicio Oficial Samsung - RPSAT speak?
Reviews show that the team can explain technical issues clearly and has helped customers in English. That is useful if you want to understand the repair process, diagnosis or warranty check. When you drop off your device, you can ask for an explanation in your preferred language.
