Sicily by Car Palma de Mallorca

Sicily by Car Palma de Mallorca is not inside the terminal; the rental office is about 10 minutes from Palma Airport. A shuttle is used for collection, so it helps to follow the instructions in your booking email after landing. Several customers note that the airport meeting point is not always clearly signposted.

Shuttle times vary depending on arrival time and demand. Reviews mention waits of 5–10 minutes, 20 minutes, 40–45 minutes, over 1 hour, and in some cases up to 2 hours. For the return shuttle from drop-off back to the airport, one reviewer reported 30–40 minutes. It is sensible to allow extra time.

Reviews indicate that a physical credit card is often required at the counter for the deposit or payment. Debit cards, Revolut, Apple Pay and virtual cards were rejected in several reported cases. As conditions can vary by booking, it is best to check the payment and deposit terms in your reservation before travelling.

If the extra insurance is declined, customers report large deposit holds. Amounts mentioned include €1,000, €1,800, €1,850, €2,000, €2,100 and €2,500. On-site insurance offers reported in reviews ranged from €170 to €465. It is worth checking in advance what cover is already included in your booking.

Reviews mention additional requirements or surcharges for young drivers and for drivers under 21. The exact amounts appear to depend on the booking and tariff and were not reported consistently. If you are under 21, it is sensible to confirm the age and insurance conditions in writing before arrival.

Some customers report that the office closes at 11:00 pm, so late arrivals can be difficult to handle. One review mentioned arriving at 10:45 pm and waiting until midnight, while another reported a €60 extra charge for arriving at 11:01 pm. If you land late, it is wise to check your flight time against the opening hours in advance.

Reviews show that the final cost can differ depending on the case. Examples mentioned include a €64 rental with an £1,800 insurance demand, a booking changing from €40 to €600 because of card issues, and a 10-day rental ending at almost €700 after extra insurance. It is sensible to check the reservation, card details and cover carefully at the desk.