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Description

Sidetours Incoming Services is a tour operator and destination management company based in Palma, offering transfers, excursions and a range of tourist services across Mallorca, Spain and Portugal.

Excursions & Services

As an incoming agency, Sidetours organises transfers, group travel, excursions and handling services for both tour operators and independent travellers. The excursion programme includes tours to the Cuevas del Drach, an island tour combining bus, train and boat, and city sightseeing tours of Palma aboard a classic red double-decker bus, which can be followed by a harbour cruise. The route via Sa Calobra and Port de Sóller is a particular highlight. Many excursions can be booked through tour operators such as Schauinsland Reisen or Eurowings Holidays directly at your hotel. Sidetours is available in Spanish, English and German, with the website offered in all three languages.

Tour Guides & Holiday Assistance

On-the-ground holiday assistance — for example at hotels in Paguera or Can Picafort — is a core part of what Sidetours offers. Guests can count on knowledgeable guides who offer sound advice, help sort out any issues without unnecessary fuss, and actively accompany you throughout your stay. The island tours stand out for their varied routes through Mallorca's stunning landscapes.

Where to Find the Head Office

Sidetours' main office is in the Ponent district of Palma, at Carrer de Fra Juníper Serra 5. Alongside the Palma headquarters, the company operates offices on Ibiza and Menorca, as well as further locations across Spain and Portugal.

What Travellers Say

Reviews paint a mixed picture. Island tours receive praise for their scenic appeal, and drivers are frequently described as calm and confident behind the wheel. On the other hand, some travellers report waiting up to an hour for transfers while the bus fills up, as well as issues with the coordination of airport transfers. If a smooth airport shuttle experience is important to you, it's worth bearing these accounts in mind when planning.

Facilities & services

Accessibility
Entrance
Payment
Credit cardDebit cardContactless

Opening Hours

Closed nowOpens tomorrow at 09:00
Monday
09:00–18:00
Tuesday
09:00–18:00
Wednesday
09:00–18:00
Thursday
09:00–18:00
Friday
09:00–18:00
Saturday
09:00–13:00
Sunday
Closed

Opening hours according to Google, as of 30/07/2026

Services

  • Incoming and DMC services

Good to know

Website available in

EnglishGerman

Frequently Asked Questions

What excursions does Sidetours offer on Mallorca?
The programme includes tours to the Cuevas del Drach, an island tour by bus, train and boat, and city sightseeing tours of Palma followed by a harbour cruise. Many excursions can be booked through your tour operator directly at the hotel.
Can I book excursions without a package holiday?
Yes. Excursions can also be booked via third-party platforms, and Sidetours works as a DMC in partnership with a number of tour operators.
Does Sidetours only have one office on Mallorca?
No. As well as the head office in Palma, Sidetours runs offices on Ibiza and Menorca, plus further locations across Spain and Portugal, including Lisbon, Faro (Algarve) and Madeira.
What languages can I contact Sidetours in?
The website and customer service are available in Spanish, English and German.
On which days is it open?
Opening times: Mon–Fri 09:00–18:00; Sat 09:00–13:00.
How is the business rated on Google?
On Google the business is rated 3.3 out of 5 stars (140 reviews).
What payment options are available?
You can pay with: credit card, debit card and contactless.
Which accessible facilities are available?
Provided for accessibility: entrance.

Reviews

Google

Location

Map data © OpenStreetMap contributors
Carrer de Fra Juníper Serra, 5, 07014 Palma
Open in Google Maps
Transparency notice
Data source
Publicly accessible sources, particularly company websites and Google Business Profiles.
Purpose
Providing a public business directory and matching suitable customer requests.
Controller
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