Located in Palma, Solucions Informàtiques ICONO specializes in IT services tailored to meet the needs of both individuals and businesses. With a Google rating of 4.4 based on 58 reviews, ICONO has established itself as a dependable provider in the technology sector. The company offers a range of solutions designed to address various IT challenges. For more details, visit ICONO's website.
Frequently Asked Questions
Do I need an appointment or prior contact before visiting Solucions Informàtiques ICONO?
Several customers mention that contacting the shop in advance is useful, especially for repairs or online enquiries. One review noted that an online quote required registration. As feedback on phone and email response times is mixed, it is practical to bring any relevant documents and confirm the visit beforehand.
Is there parking available at Solucions Informàtiques ICONO in Palma?
Yes, one review mentions reserved customer parking directly in front of the shop. Other customers describe parking in the area as varying in ease, so it can be sensible to allow a little extra time for arrival. The Palma location makes access by car possible.
How quickly are repairs usually completed at ICONO?
The reviews show different turnaround times: one laptop was repaired and returned on the same day, while another case remained open for longer. For urgent jobs, it is sensible to confirm the expected timeframe directly with ICONO. For school devices or insured items, the process can vary by case.
Does Solucions Informàtiques ICONO also handle school Chromebooks and school laptops?
Yes, several customers mention purchases and repairs of school Chromebooks. One review says that models, features and warranty options were explained in detail. Another customer reported a repair that included reinforced parts beyond the original factory components. For a purchase, it can be useful to bring any school-related documents.
Is a loaner device available during a repair?
One verified review says a loaner device was provided because the broken laptop was insured and used for school. This shows that ICONO can offer a temporary solution in certain cases. Whether a loan device is available appears to depend on the device type and the insurance cover, so it is best to ask in advance.
How reliable is ICONO by phone and email?
Customer feedback is mixed here: there are reports of several unanswered calls and also emails that remained open for a long time. At the same time, in-person contact is described as helpful in some cases. For time-sensitive matters, it is therefore sensible to plan a visit in Palma as well.
What information should I bring if I want to buy or repair a school device?
The reviews show that for school Chromebooks, details about the school or the exact model are often helpful. One customer specifically asked which documents were needed to buy a computer for a particular school. If possible, bring the serial number, school requirements and insurance details so ICONO can assess the case more quickly.
How is Solucions Informàtiques ICONO rated?
Solucions Informàtiques ICONO has a Google rating of 4.4 stars based on 58 reviews. That is a clear reference point for anyone comparing IT providers in Palma. Further information about the services offered can be found on the website at icono.net.
