Tienda Movistar is an electronics shop in Palma, inside El Corte Inglés at Avinguda d'Alexandre Rosselló 12-16, 5th floor. The branch handles mobile-phone support, including a SIM card cut to nano-SIM size in 1 minute and an SMS issue fixed in under 10 minutes. Contract cancellation is not always handled on site and may be redirected to phone or written support. Parking, step-free access and pet-friendly entry are available.
Frequently Asked Questions
Where exactly is Tienda Movistar in Palma located?
Tienda Movistar Palma ECI Alexandre Rosselló is located at Avinguda d'Alexandre Rosselló, 12-16, 5th floor, inside El Corte Inglés in Palma (07002). The official website lists parking and accessibility features. Its central Palma location makes it easy to reach by car or on foot.
What are the opening hours of Tienda Movistar Palma?
The official website lists opening hours for Tienda Movistar Palma as 09:00 to 21:30 from Monday to Saturday. On Sundays, the store is closed. If you plan to visit, it is worth checking the website first, as it also mentions appointment booking (“Cita previa”).
Can I book an appointment at Tienda Movistar Palma?
Yes, the official website shows a “Cita previa” option, so you can book an appointment. This is useful if you have a specific request or want to reduce waiting time. Customer reviews also mention that queues can be long at busy times, so booking ahead may help.
What services does Tienda Movistar Palma offer?
According to the official website, Tienda Movistar Palma offers mobile and internet solutions, a smartphone display area, technical service, and Movistar+ experience content. It also mentions FTTR fibre, 5G, Movistar Prosegur Alarmas, and products such as smartphones, smart TVs and accessories. The store is set up for advice and device selection.
Is there parking and wheelchair access?
Yes, the official website lists parking and “Accesible movilidad reducida” for the store. That is useful if you are arriving by car or need step-free access. As the branch is inside El Corte Inglés, access via the shopping centre may be the easiest option.
Is Tienda Movistar Palma pet friendly?
Yes, the official website marks this branch as “PET FRIENDLY” and references Spanish Law 7/2023. If you are visiting with a pet, that is useful to know in advance. You should still follow the shopping centre’s rules and any local on-site requirements.
Can I get a SIM card or technical help at Tienda Movistar Palma?
Customer reviews show that Tienda Movistar Palma often helps with SIM cards, SMS issues, Multi-SIM and setting up new devices. One case was solved in under 10 minutes, and another had a SIM cut to nano-SIM size in 1 minute. For more complex contract matters, you may still be referred to phone or written support.
What is the Google rating of Tienda Movistar Palma?
Tienda Movistar Palma has a Google rating of 4.4 out of 5 based on 271 reviews. That is a useful reference point if you want to check the branch before visiting. For current opening hours and services, the official website remains the best source, as those details are maintained there.
