Tienda Movistar is a telecommunications shop on Carrer de Joan XXIII, 43 in Pollença. Visitors mention help with mobile phones, Wi‑Fi, TV advice, contract changes and invoices, with Ana, Diana and Tamara named in several cases. One issue was solved in 5 minutes at no charge, while another customer waited more than 30 minutes to be served. Some visits need an appointment, and technical explanations are not always detailed enough.
Frequently Asked Questions
Do I need an appointment at Tienda Movistar in Pollença, or can I just walk in?
Reviews indicate that some visits may require an appointment. One customer reported having to wait 2 days for a slot. If your issue is urgent, it is sensible to call +34 626 04 65 34 before going. That way you can check whether the store can deal with your request straight away.
How long is the wait at Tienda Movistar Pollença usually?
Waiting time can vary depending on the day and the type of request. One review mentioned more than 30 minutes before being served, while another referred to a 2-day wait for an appointment. If you are short on time, it is worth calling ahead on +34 626 04 65 34. Arriving early may also help.
Can Tienda Movistar in Pollença handle contract changes and plan upgrades?
Yes, reviews mention help with contract changes and better plans. One customer said they were advised to review contracts every 4 months to check the latest offers. Tienda Movistar Pollença therefore appears to handle both device and contract queries. Bringing your current bill or contract details can make the visit quicker.
Can Tienda Movistar Pollença help with technical issues such as mobile, Wi‑Fi, TV or invoices?
Customer feedback shows that the store deals with several technical topics, including mobile phones, Wi‑Fi, TV, lines and invoices. One case was resolved in 5 minutes at no charge. If a problem was not solved by phone support, a visit to the branch may be useful. Tienda Movistar Pollença is mentioned repeatedly for this type of help.
Can I get clear explanations at Tienda Movistar Pollença, including for older customers or non-experts?
Several reviews say the staff explain things patiently and answer questions step by step. Names mentioned include Ana, Diana and Tamara. That can be useful for contracts, devices or invoices with several details. Bringing your paperwork with you may help the team go through everything on the spot.
Can Tienda Movistar in Pollença solve issues without me having to call 1004?
Reviews describe several cases being resolved directly in the shop, including situations where 1004 had not been able to help. One customer went to the Puerto de Pollensa branch after phone support could not sort out the issue. That suggests an in-person visit can be worthwhile. Depending on the case, a later call may still be needed.
What practical information is available for Tienda Movistar Pollença, such as contact and online details?
Tienda Movistar in Pollença can be found on the official Movistar website, where you can check offers and availability before visiting. For direct questions, the phone number is +34 626 04 65 34. The branch has a Google rating of 4.5 from 125 reviews. That gives you a useful overview before you go.
