TNT Express is a transport company in Palma, on Carrer Setze de Juliol 35. Review examples mention express services priced at €14, €30, €150 for 24H delivery, €200 for International Priority and €260 for a table delivery. Reported transit times range from 4 days late to almost 2 months, and self-collection at the office is possible after 10:00. Many customers say the only workable contact is to go in person to the warehouse or office.
Frequently Asked Questions
How reliable are TNT Express delivery times in Palma?
According to several Google reviews, express parcels sometimes arrive later than scheduled. Delays of 4, 6, 7, 10 and 12 days are mentioned, and one 48–72 hour shipment from Zaragoza took three weeks. It is worth checking tracking regularly and allowing extra time for urgent deliveries.
Will TNT Express deliver to my address, or do I need to collect the parcel?
With TNT Express in Palma, parcels may be held at the warehouse or office for collection if delivery cannot be completed. One review states that self-collection is possible, but only after 10:00 am. If you are expecting an important parcel, check tracking before going and allow time for a possible collection trip.
Does the courier call before delivery?
Some reviews mention that the courier does call ahead, while others say no call or note was left. There are also reports of tracking showing “out for delivery” even when nobody arrived. If you are waiting for a parcel, it is sensible to keep an eye on tracking and any contact details provided.
What happens if I am not home at the scheduled delivery time?
Several reviews say parcels are then taken to the office or warehouse for later collection. One reviewer mentions a courier call at 7:17 pm claiming nobody was home, even though people were present. If you may be out, it is sensible to track the parcel closely and plan for collection after 10:00 am if needed.
Does TNT Express deliver to hotels, rural areas or remote villages?
Reviews mention deliveries to hotels and hard-to-find addresses, but remote locations can be more complicated. Calas de Mallorca is specifically named as a place where delivery did not always happen. If your address is difficult to locate, adding clear details such as the hotel name, room number or access instructions may help.
Which contact options actually work for TNT Express in Palma?
Several reviews mention problems with local phone numbers in Palma, including numbers that do not work or do not exist. 902 numbers are also mentioned, which can be costly to call. If you have an issue, reviews suggest that going directly to the office or warehouse is often the most practical option, especially for parcels already in Palma.
Are there customs checks or extra fees with TNT Express?
Yes, reviews mention customs delays and additional charges. One parcel was held for 20 days due to claimed customs clearance issues, and several users report fees or document checks. For international shipments, it is sensible to keep invoices, payment proof and ID details ready in case they are requested.
