Located in Palma, Mallorca, Tous Jewelry specializes in fashion clothing and accessories, particularly jewelry. With a Google rating of 3.7 based on 63 reviews, this store offers a range of stylish and contemporary pieces. Customers can explore a variety of jewelry items suitable for different occasions. For more details on their collections and the latest trends, visit their website.
Frequently Asked Questions
Where is Tous Jewelry located in Palma?
Tous Jewelry is located in Palma, Mallorca, in the Balearic Islands. The available review information places the shop in FAN Mallorca Shopping Centre. That makes it easy to combine with other errands in the centre. The company website is https://www.tous.com/es-es/.
What is the phone number for Tous Jewelry?
You can contact Tous Jewelry on +34 971 86 86 01. According to customer feedback, this number has been used for reservations and questions about available items. If you are looking for a specific ring or gift, calling ahead can save time. The website is https://www.tous.com/es-es/.
Can I reserve items at Tous Jewelry?
Yes, customer feedback indicates that reservations are possible, including by credit card before visiting. One reviewer from Alcúdia said they reserved earrings this way and later collected them in the shop. If you are travelling from farther away, a reservation can make the visit easier to plan. It is best to ask directly on +34 971 86 86 01.
Does Tous Jewelry help with repairs, cleaning or warranty issues?
According to customer reviews, Tous Jewelry helps with repairs and service questions for jewellery. One example mentioned a bracelet repair that involved replacing the cord. Another note said earrings bought 7 months earlier were later considered outside the warranty. For specific cases, it is worth checking in store or by phone first.
Can Tous Jewelry help with sizing and out-of-stock items?
Yes, the feedback shows that the team can help with ring sizes and ordering the correct size. Several customers also reported that out-of-stock items were arranged through another branch or when stock arrived later. If a product is missing, asking in store or via WhatsApp can be useful. That often helps clarify availability and size more quickly.
Does Tous Jewelry provide tax-free paperwork for non-Spanish residents?
Yes, the available information says tax-free paperwork is offered. One customer noted that after a visit on 27 April, the paperwork had still not been completed by the next morning, 28 April. If you need tax-free documents, it is sensible to check them before leaving the shop. That can help avoid follow-up issues later.
What is the service situation like at Tous Jewelry, and are there waiting times?
The feedback mentions that at times only 1 sales assistant is on duty, especially on busy days. That can lead to waiting if several customers need help at the same time. If you are looking for a specific item, arriving early or calling ahead may be useful. The Google rating is 3.7 from 63 reviews.
Is Tous Jewelry comfortable to visit in hot weather?
Several review notes mention that the shop can get warm and that air conditioning was not available. One customer stayed only 2 minutes, and another waited there in the heat. If you are sensitive to high temperatures, visiting earlier in the day may be a good idea. That can make the time in the shop easier to plan.
Reviews
Google
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Location
FAN Mallorca Shopping, Carrer del Cardenal Rossell, s/n, 07007 Palma