Tous Jewelry is a jewellery boutique on Avinguda d'Alexandre Rosselló 12 in Palma, Mallorca. The shop displays prices on each piece, and reported service examples include a chain repair for €15 and cleaning an earring hoop for €5 per hoop. With an account, the warranty can extend to 2 years, and the mall has underground parking. The store has been renovated into an open layout with no physical barriers between customers and staff.
Frequently Asked Questions
Is there parking near Tous Jewelry in Palma?
Yes, customer reviews mention underground parking at the shopping centre. That is useful if you are arriving by car and want to avoid searching for a space. Some visitors also reported waits of 10 to 20 minutes, so arriving a little earlier can be practical.
Do I need to take a number or expect a wait at Tous Jewelry?
Reviews mention that waiting times of around 10 minutes can occur, for example when staff are on the phone. Another customer reported a wait of about 20 minutes while waiting for a companion to come up from the car park. If you are short on time, visiting outside busy periods may help.
What are Tous Jewelry’s evening opening hours in Palma?
One review states that the shop was still serving customers at 9:00 pm, and service hours were mentioned as running until 9:30 pm. That is a useful reference if you plan to visit later in the day. As hours can change, it is sensible to check the website or call +34 616 60 09 63 before going.
Can I return or exchange items at Tous Jewelry?
Reviews show that customers ask about returns and exchanges, and one point mentioned is that custom-made pieces may not be exchangeable. For the exact terms, it is best to check the current conditions on the website or ask in store before buying. That way you can confirm deadlines and any exceptions in advance.
How are prices displayed at Tous Jewelry, and are there any example service costs?
Several reviews mention that prices are clearly shown on each item. A few concrete service prices were also reported: a chain repair cost €15, and cleaning an earring hoop cost €5 per hoop. That gives a practical reference if you want to compare items or small repairs.
Is Tous Jewelry easy to access and move around in?
One review says the boutique has been renovated and is now accessible from all sides, with no physical barriers between customers and staff. That can make moving around easier, especially if you are using a pushchair or have limited mobility. The shop is also described as relatively small, more like a counter-style layout.
Are there customer card, promotions or warranty benefits at Tous Jewelry?
Reviews mention that a customer card at the shopping centre can unlock promotions. One reviewer also noted that the warranty can extend to two years if you have an account with the company. If you want to use these benefits, it is best to check the current conditions in store or on the website.
How is the service at Tous Jewelry in Palma according to reviews?
Several reviews mention friendly, attentive and professional staff. Helpful explanations about collections and products are also noted, which can be useful when choosing jewellery and accessories. Tous Jewelry currently has a Google rating of 3.8 from 126 reviews, giving an objective snapshot of customer feedback.
