Viajes Pegaso
Viajes Pegaso is a travel agency in Palma, on Carrer del 31 de Desembre, 13. It arranges trips to Menorca, Strasbourg and Galicia; one Menorca booking covered 2 days and 1 night, while a Sant Joan long-weekend programme lasted several days. A ticketing error was corrected in about 2 minutes, with new return tickets issued straight away. Bookings can be handled by phone, WhatsApp, email or in person, and the fine print should be checked for taxes and child conditions.
Frequently Asked Questions
What kinds of trips does Viajes Pegaso organise in Palma?
Viajes Pegaso organises trips from Palma with a focus on the Balearic Islands, but other destinations are also mentioned in reviews. Examples include Menorca, Galicia and Strasbourg. One review refers to a Menorca booking lasting 2 days and 1 night. It is best to check the exact inclusions in the offer before booking.
Which languages are used on excursions and guided trips?
According to reviews, the language can vary depending on the trip. On one group excursion with around 50 people, about 15 travellers were Spanish speakers, and one guide was described as attentive in several languages. In some cases, the tour may be conducted only in Mallorcan unless another language is agreed in advance. It is worth confirming the language before booking with Viajes Pegaso.
How do booking, reservation and cancellation conditions work?
The exact booking and cancellation rules depend on the specific offer. Reviews mention one hotel reservation being held only until 11:30, even though it was made at 10:00. Customers also report receiving documents by email. For that reason, it is important to check the deadline and conditions before confirming with Viajes Pegaso.
Are there extra costs or taxes not included in the advertised price?
Yes, some offers may involve extra amounts. Reviews mention hotel taxes that had to be paid separately in certain cases. The exact package can also vary, for example whether it includes the hotel, meals, excursions or transport. Before booking, ask for the final price including any supplements.
What is included in Viajes Pegaso travel packages?
This depends on the specific package. Reviews mention offers that combine hotel, meals, excursions and transport, while others include only part of these services. One family offer stated that children up to 7 years were free, but only when two adults shared the room. It is best to ask for the inclusions in writing before booking.
How quickly does Viajes Pegaso help with changes or problems before departure?
Reviews indicate that Viajes Pegaso can handle changes very quickly. One booking error was corrected in about 2 minutes, and the new return tickets were issued immediately. That can be useful if documents are missing or details need adjusting before departure. Keep your booking reference and contact details ready to speed things up.
Do I need to book early, and how long is a reservation held?
For some offers, booking early makes sense because reservations are held only for a limited time. One review says a hotel booking made at 10:00 was held only until 11:30. Other trips are documented by email and confirmed directly, according to customers. It is therefore wise to ask Viajes Pegaso for the exact holding time for your chosen offer.
Reviews
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Location
Carrer del 31 de Desembre, 13, 07003 Palma
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