Vueling operates in the air transport sector and is located at Aereport de Son Sant Joan in the Balearic Islands. The company has a Google rating of 1.7 based on 176 reviews, providing various flight connections. Customers can find information regarding flights and bookings here.
Frequently Asked Questions
How often are Vueling flights delayed or changed?
Verified Google reviews mention delays ranging from about 30 minutes to 6+ hours. One example is flight VY2010 from Barcelona to Granada, which was scheduled for 7:20 a.m. and arrived around 1:00 p.m. If you are flying from Palma, it is worth checking your booking again shortly before departure.
What baggage rules and extra fees are mentioned for Vueling?
Reviews frequently mention size checks for cabin bags and backpacks. Fees cited include €25 for cabin baggage, €80 for hand luggage, €90 for an under-seat bag, €120 for carry-on/hand luggage, and €12 per extra kilo. Several travellers also report a €60 charge at the gate.
How strict is Vueling about check-in, seat selection and boarding?
Several reviews describe Vueling as strict on bag dimensions, seat rules and boarding checks. One review states that check-in only works up to 4 hours before departure, and another mentions a €7 fee for airport check-in in some cases. For planning, it is sensible to complete online check-in early.
What happens if my flight is cancelled or I miss a connection?
Reviews mention rebookings via Barcelona or Munich, sometimes with total journey times of around 24 hours. One case describes extra costs of €1,300 after a cancellation, while another reports about €300 for train tickets and replacement flights. If there is a disruption, it is sensible to keep all booking and expense documents.
How easy is it to contact Vueling by phone or app?
Several reviews say the hotline and app are difficult to use; one note even states that the number shown was only reachable from 9:30 a.m. Vueling’s phone number is +34 900 645 000. At Son Sant Joan airport, it can therefore be useful to ask at the counter early.
What documents do I need for resident discounts or special fares?
Several travellers recommend bringing a current residency certificate when using resident discounts. Reviews also mention that documents and proof may be checked during booking or at the airport. If you are using a discount, it is best to keep the paperwork ready before departure.
How early should I arrive at Son Sant Joan airport?
Reviews show that online check-in is important and may only be available up to 4 hours before departure. For bag drop and possible checks, arriving early at the airport is sensible, especially with Vueling at Son Sant Joan. Some travellers also mention separate baggage-drop counters and a fast security lane.
Reviews
Google
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Location
Palma de Mallorca Airport, Diseminado, 75, 07611 Aereport de Son Sant Joan
