W2M is a travel agency on C/ del General Riera, 154 in Palma, Mallorca. Its transfers and excursions can involve long waits: one Mallorca transfer took almost 4 hours for 45 kilometres, and a Drach Caves trip lasted 8 hours for 1 hour at the caves. Airport collections were sometimes set 11 hours before departure; parking at the Santa Susanna office was described as easy.
Frequently Asked Questions
Where is W2M located in Palma and how can I contact the agency?
W2M is based in Palma, in the Balearic Islands. The website is http://www.w2m.com/ and the listed phone number is +34 971 59 41 00. If you want to arrange a consultation or ask about a booking, it is sensible to call ahead first. The directory listing places W2M in the travel agency category.
What are W2M’s opening hours?
No fixed opening hours are listed in the available data for W2M. The safest option is to call +34 971 59 41 00 before visiting or arranging a consultation. You can also check http://www.w2m.com/ for current contact and service information. That helps avoid unnecessary waiting time.
What services does W2M offer?
W2M is a travel agency in Palma offering travel and tourism services. The business description says it helps with planning both short breaks and longer trips. More details about available options are shown on http://www.w2m.com/. For a specific quote or itinerary, a direct enquiry is the most practical step.
How are transfer pick-ups and drop-offs usually scheduled?
In the available feedback, transfers are often scheduled for fixed times, such as 8:45 or even 3 to 4 hours before a flight. Several bookings also mention multiple hotel stops, which can extend the journey considerably. If you book a transfer with W2M, it is sensible to confirm the pick-up time, number of stops and luggage arrangements in writing beforehand.
What is usually included in W2M excursions?
It depends on the specific excursion. In the feedback, one Lanzarote excursion was priced at €110 and included lunch, water and wine. A Saona VIP excursion was mentioned at US$180 per person. Before booking, it is best to check the exact inclusions so you know whether meals, drinks or entry fees are covered.
How long do the main stops on excursions usually last?
The duration varies by tour. In the feedback, a visit to the Drach Caves was said to last 1 hour, while one Mallorca excursion took 8 hours in total. A Saona trip was described as 12 hours away from the hotel, with 2 hours on the island. Before booking, it is worth checking the actual time spent at each stop.
Can I change or cancel a booking with W2M?
Change and cancellation terms depend on the specific product. In the available information, one case mentioned a US$1,300 tour that was cancelled, and another referred to a refund offer of €110 after a transfer originally paid at US$191 / €163. Before paying, it is wise to check the cancellation and refund rules carefully and get them confirmed in writing.
How clear is W2M’s communication by phone, email or WhatsApp?
The feedback mentions several contact channels, including phone, email and WhatsApp. Some people report quick replies via WhatsApp or from specific agents, while others suggest keeping important details in writing as well. The listed phone number is +34 971 59 41 00. For bookings with fixed times, a second confirmation by message is often practical.
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Location
C/ del General Riera, 154, 07010 Palma
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