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World Travel Tour S. L.

Vacation Rentallocal171.7(10)Google

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Description

World Travel Tour S.L. is a travel agency in Palma offering holiday bookings and travel packages.

What's on Offer

The agency arranges travel and bookings, including package holidays to destinations such as Guadeloupe and Málaga, as well as stays with half-board. Promotional bonus packages for hotel stays are also available.

Where to Find It

The office is located at Avinguda del Císter No. 29, local 17, in the Nord district of Palma, postcode 07010.

A Note on Customer Experience

Customers have repeatedly reported cancelled trips without refunds, reservations not made despite upfront payment, and difficulty reaching the company by phone. A cyberattack on the company's computer systems has been cited as a reason for cancellations. Those who booked promotional packages have also noted that the actual terms and conditions were only sent after payment was made, and that the advertised availability was rarely honoured in practice.

Facilities & services

PaymentCredit cardDebit cardContactless

Frequently Asked Questions

What happens if a booked trip is cancelled?
Customers have reported that refunds following cancellations — in some cases attributed to a cyberattack on the company's systems — were not received. No definitive information is available regarding the refund process.
What are the terms for promotional bonus packages?
Customers have reported that the full terms and conditions of bonus packages were only sent after payment, and differed from the conditions communicated verbally beforehand. Availability within these packages was also found to be very limited in practice.

Reviews

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Location

Avinguda del Císter, Nº.29, 07010 local17
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