World2Fly – Long-Haul Airline Based in Palma

Name: World2Fly
Address: C/ del General Riera, 154, Palma, Baleares, 07010, ES
Telephone: +34 900 924 040
Rating: 2.1

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World2Fly is a Spanish long-haul airline based in Palma, connecting Europe with destinations in the Caribbean and other far-flung corners of the world.

Route Network & Offer

World2Fly specialises in long-haul leisure flying. Its route network includes Cancún, Punta Cana and Cuba, alongside a range of further Caribbean destinations. The fleet is made up of Airbus A350-900 aircraft. In addition to its standard fare, the airline offers a Premium package that includes priority check-in and an upgraded in-flight dining experience.

On-Board Experience

The on-board picture is a mixed one. Passengers who book the Premium package report comfortable seats, good food and a professional cabin crew. On the standard fare, however, there are recurring mentions of limited legroom, a sparse catering offering and headphones available only at an extra charge. In-flight entertainment — screens, music and games — is well regarded where it is available, though not every aircraft is equipped with it.

Punctuality & Customer Service

Delays feature in a significant number of passenger accounts. There are also repeated reports of difficulty in pursuing legitimate compensation claims — in some cases even after Spain's aviation safety authority, AESA, had already ruled in the passenger's favour. The online complaints form is described in several accounts as non-functional.

Palma Office

World2Fly's registered business address is in the Nord district of Palma, at Carrer del General Riera 154. The airline's main operational hub is Madrid-Barajas Airport.

Facilities & services

AccessibilityEntranceParkingRestroom

Frequently Asked Questions

What aircraft types does World2Fly operate?

World2Fly operates Airbus A350-900 aircraft.

Is the Premium package worth it?

The Premium package includes priority check-in and an upgraded in-flight dining experience. Passengers who book it in advance report a noticeably better journey compared with the standard fare.

What should I do in the event of a delay or baggage damage?

World2Fly provides an online complaints form; if you encounter problems with it, you can contact Spain's aviation safety authority, AESA, which rules on compensation claims.

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Location

C/ del General Riera, 154, 07010 Palma

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