Artello Gelato is an artisan gelateria in the heart of Palma's old town, on the Plaça de Santa Eulàlia right beside the Gothic basilica. The name fuses "arte" and "gelato", and the Instagram handle @artellolab nods to the Italian gelato-lab tradition. What you get here: Italian ice cream made fresh on site in small batches every day – plus specialty coffee.
What makes Artello Gelato special
Since opening in autumn 2025, Artello has become the fastest surprise of the Balearic gelato scene: in roughly seven months it gathered more than 1,500 reviews with a flat 5.0 rating. One frequently quoted guest sums up the appeal best – this is "gelato as it should be", not the piled-up display ice cream you see everywhere else.
The flavours are kept accordingly: not in colourful mounds, but covered in stainless-steel containers – a quiet signal of quality that connoisseurs notice at once. There is also a genuinely advisory service: the team hands you a few spoonfuls to taste first and tells you about the ingredients. American Express is accepted, by the way, which isn't a given in the old town.
Flavours & specialities
Pistachio comes up again and again – creamy, intensely nutty. Alongside it are in-house creations such as the signature "Mediterraneo" with pistachio, rose and saffron, a tiramisù with notes of coffee and amaretto, a salted caramel that regulars adore, and a bright, fruity passion fruit. The selection changes daily, so a glance at the display before ordering pays off.
Vegan and lactose-free flavours are a fixed part of the line-up and are praised as surprisingly creamy – creamy enough that classic ice-cream fans order them too. A practical tip from the reviews: the "Grande" size with two flavours costs only about a euro more than a single scoop.
Origin & quality
The gelato is made by hand and fresh on the premises, partly visible at the front of the shop. That daily small-batch production is exactly why the flavours have such depth – and why the menu never feels static.
The fact that Artello also pours specialty coffee fits this ambition: a quick ice-cream stop easily turns into a proper little break. An espresso, a scoop with a view of the basilica, the bustle of the historic Centre all around – Artello Gelato is precisely the address that makes the walk into the centre worthwhile.
