Druni is a perfume and cosmetics shop on Avinguda d'Alexandre Rosselló 31 in Palma, Mallorca. The branch sells fragrances, make-up and skin care, and staff are often mentioned for shade matching, perfume advice and product checks by name, including Lucía, Marta and Natasha. Prices are not always shown on the shelves, so customers may need to ask at the till. In-store collection is possible, but online and app orders are repeatedly reported as delayed.
Frequently Asked Questions
Are prices clearly displayed in Druni Palma?
Not every price is shown directly on the shelf at Druni in Palma. Several customers say prices are often confirmed at the till or by staff. If you want to compare a few items, it is worth asking before paying. That helps avoid surprises at checkout.
What are the return and exchange rules at Druni?
For returns or exchanges, it is best to bring the receipt and the original packaging. One customer was asked to come back at 3:00 pm for a refund or exchange issue, so it is sensible not to leave this until just before closing. If a product has been opened or used, the conditions may be stricter. If in doubt, call +34 697 77 67 43 first.
Can I collect online or app orders in Druni Palma?
Yes, in-store collection is possible, but waiting times can vary. One customer reported a queue of about 20 minutes for a paid online order. Other orders mentioned in reviews arrived only after several days or even more than 2 weeks. If you are planning a collection, it is better not to arrive right before closing time.
How helpful is the staff with perfumes, make-up and skin type advice?
Several reviews mention personal advice on perfume, foundation, concealer and cream or skin type. Names mentioned include Gabriela, Emily, Nuria, Lucía, Mila, Marta, Ana, Natasha, Xica and Florencia/Valeria. If you are looking for a specific shade or fragrance, it helps to bring the product name or a photo. That makes it easier for the team to guide you.
What are Druni Palma’s opening hours, including Sundays?
According to one review, Druni is open until 9:30 pm on Saturdays. A customer entered with about 30 minutes left before closing and left after roughly 3 minutes, which suggests late visits are possible. Sunday information in reviews is inconsistent, so it is best to check the current hours on the website before you go. That is especially useful for a quick visit.
Are there security checks at the entrance at Druni Palma?
Several reviews mention that checks may happen at the entrance, including looking into bags or asking for ID documents. This does not happen on every visit, but it can occur. If you are carrying several purchases, it is practical to keep receipts handy. That usually makes entry quicker.
How busy is Druni Palma and how many tills are there?
Several customers mention queues at the till, and one review says there is only one checkout in the shop. For collections or shopping close to closing time, it is sensible to allow extra time. One visit with about 30 minutes left before closing was very short, but at busy times it can take longer. Druni Palma is in Palma, Baleares.
