Located in Palma, Baleares, Neksus: Telefonía y móviles is an electronics shop specializing in mobile phones and accessories. With an impressive Google rating of 4.9 from 63 reviews, the store offers a range of products for tech enthusiasts. Customers can explore the latest smartphones, tablets, and various accessories. Visit Neksus at Avenida Alexandre Roselló 12-16 to discover the latest trends in mobile technology.
Frequently Asked Questions
How quickly are customers usually helped at Neksus: Telefonía y móviles?
According to several Google reviews, customers are often helped straight away or after only a short wait. One reviewer mentioned waiting 15 minutes when nobody was in the shop. As service availability can vary, visiting at quieter times may be useful. The store is in Palma on Avenida Alexandre Roselló 12-16.
Can they handle SIM, eSIM and mobile network issues on site?
Yes, the reviews mention several cases handled in the shop, including blocked SIM cards, new eSIMs and activation issues. Neksus: Telefonía y móviles specialises in mobile phones and accessories, so these requests are part of its usual service. For more complex cases, a second visit may sometimes be needed.
Does Neksus also help with porting, SIM duplicates or blocked numbers?
Several reviews mention exactly these kinds of tasks: porting, SIM duplicates, phone blocking and number recovery. That is useful when the issue affects the line itself rather than just the tariff. It is best to bring ID and the affected SIM or device. That usually allows the steps to be checked on site.
Do the staff explain the process clearly for less technical customers?
Yes, the reviews repeatedly mention that the steps are explained one by one. That is especially helpful for eSIM, porting or plan changes, where several details are needed. Neksus: Telefonía y móviles is described as a shop where guidance is given patiently. You can also ask for a short summary at the end.
Do they also advise on fibre and mobile plan options?
Yes, several customers mention information on fibre and mobile options. One review notes that fibre availability can depend on the customer’s address. It is therefore useful to bring your postcode or exact address. That allows Neksus: Telefonía y móviles to check which options are available for your area.
Where exactly is Neksus located in Palma?
The address is Avenida Alexandre Roselló 12-16 in Palma de Mallorca, Baleares. Reviews also mention that the shop is inside El Corte Inglés, near Palma Cathedral. The city centre of Palma is therefore a useful reference point for getting there. It is worth checking the exact floor on the website before you go.
How can I contact Neksus: Telefonía y móviles?
The phone number is +34 634 00 01 45. The website also lists the Palma branch page at Avenida Alexandre Roselló 12-16. If you are coming for SIM, eSIM or porting help, a quick call beforehand is sensible. That way you can check whether you should bring ID or any documents.
