Balearic Islands: 60% use AI, 65.2% shop online

Mallorca gets no separate count as a new Balearic Islands survey puts use of generative artificial intelligence (AI) tools at 60% among people aged 16 to 74. It also finds that 65.2% of the same age group shopped online in the past three months. Spain’s National Statistics Institute published the household technology survey on Wednesday, 11 November 2026.

AI use and online shopping

Across the islands, 53% of people aged 16 to 74 used generative AI for private purposes in the past three months. A further 33% used it for work and 25.4% for education. The Balearic Islands had the third-highest overall AI use recorded in the survey, behind Melilla at 67.6% and Catalonia at 61%.

Internet use was more widespread: 98.3% of the age group had gone online in the three months before their interview, and 95.4% used the internet daily.

Children and mobile phones

Among children aged six to 15 in the Balearic Islands, 40.6% had a mobile phone. Over the past three months, 90.9% had used a computer and 88.6% had accessed the internet.

These are figures for the Balearic Islands as a whole, not Mallorca alone. The institute gathered responses by phone and online between 6 April and 16 July 2026.

Topics: Palma

Source: Europa Press / Mallorca.com