Microsoft outage eases but emails still face delays

After more than 20 hours of disruption, Microsoft services are recovering across much of Europe on Friday, 13 November, but some emails may still arrive late. Teams, Outlook and Copilot were knocked offline during the outage. Microsoft says some users may also have intermittent trouble accessing its services.

Problems began on Thursday afternoon with access to or use of Teams, then spread to Exchange Online mailboxes. Microsoft 365, SharePoint and Defender XDR were affected too. Links between Microsoft services and the Claude and ChatGPT chatbots also suffered, though both chatbots still worked on their own.

Microsoft is still working to stabilise the systems it has restored. It reports broader improvements in North America and signs of recovery in Asia-Pacific, alongside continued progress across much of Europe.

According to the BBC, Microsoft blamed a heavy load on its infrastructure. Bloomberg reports that a central process on affected servers became overloaded, leaving them unresponsive and reducing capacity. Microsoft executive Charles Lamanna says the incident is not linked to cybersecurity, and there is no evidence of malicious activity.

Source: Europa Press / Mallorca.com