Claudio "Gelato con Passione" is an artisan gelateria and ice cream cafe in the heart of Palma's old town, at Carrer del Sindicat 28. This is where Italian gelato craft is made fresh every day, with an uncompromising commitment to 100% natural ingredients. With over 1,500 Google reviews and an average of 4.9 stars, this small shop ranks among the most praised places for ice cream in Palma.
What makes Claudio Gelato special
What carries this place is an almost stubborn principle: no artificial flavours, no shortcuts. Claudio churns his gelato himself, a good part of it sweetened with fruit rather than industrial sugar, and worked with real herbs such as rosemary. You can taste it, and guests reward it. Rather than icy or heavy, the gelato is remarkably creamy and melts in the mouth, served in generous portions. Reviews are full of phrases like "best ice cream in Palma," and many return several evenings in a row during a single trip just to work their way through the display case.
The owner himself stands behind the counter, takes his time with every order, and is happy to let you taste. That is why a small queue can form on warm evenings, and also exactly why it is worth the wait.
Flavours & specialities
The menu thrives on flavours you rarely find in this form. Alongside a much-praised pistachio gelato and fruity sorbets, there are unusual creations: Persian bastani with saffron and rose, rosemary, pumpkin, or the guest-favourite combination of banana, ginger and turmeric, unsweetened and surprising. Kefir with blueberry, hazelnut, chocolate and classics such as acai with mixed berries also appear in the case depending on the day.
Which flavours are available depends on the season and fresh ingredients, so the selection deliberately rotates. If you are after a particular favourite, it is best to ask on the spot.
Origin & quality
A large part of the range is naturally gluten-free, joined by vegan, lactose-free and reduced-sugar varieties, some sweetened with stevia, some only through fruit content. The owner works with a vegan awareness, and even the cones are stated to be vegan. That makes Claudio one of the few addresses in Palma where a plant-based or allergy-friendly choice does not taste like a compromise.
Payment is uncomplicated, including contactless and Apple Pay. The shop is mainly open in the afternoons and evenings, closed on Sundays; you will find the exact hours in the sidebar.
